The Define phase is also the stage where the scope of the project is defined. The goal should be SMART or specific, measurable, attainable, realistic and timely. The description of the problem should include the pain felt by the customer and/or business as well as how long the issue has existed. It is critical to understand the Voice of the Customer in order to understand what aspects of the process need to be solved. The most important goals are obtained from the customer. This phase is all about defining the problem and the goals of the improvement activity. To define a problem you need a burning platform that illustrates the financial impact if the problem is not solved. This phase of DMAIC aims to define the problem statement and plan the improvement initiative. Let’s take a closer look at what is DMAIC. For each phase, there are some primary activities. The contents provide a common and structured approach to solving a problem. The advantage of the DMAIC as the Six Sigma approach is not the top-level phases themselves but what is contained in each phase. The phases associated with each letter of the acronym is listed below. The process for Six Sigma is abbreviated as “DMAIC” and each letter in this abbreviation corresponds to a phase. There are also free Lean Six Sigma courses which explain the main process that is our topic for the day: DMAIC.Īttend our 100% Online & Self-Paced Free Six Sigma Training. Becoming a Six Sigma practitioner requires completing a Lean Six Sigma Green Belt training. There are many aspects to the 6 Sigma ranging in difficulty which is why there are levels of Six Sigma Certification: green belts, black belts, and master black belts. The Six Sigma process is a structured, data-driven approach to problem-solving. Six Sigma is a problem-solving process that is used by engineers and other professionals worldwide.
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